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Case Study ยท Commercial B2B Move

180-Seat Corporate Office Park Street โ†’ Sector V (Zero Downtime Weekend)

180-Seat Corporate Office Park Street โ†’ Sector V (Zero Downtime Weekend)

A consulting firm with 180 employees moving from a heritage Park Street office to a new Sector V IT park floor. Requirement: move entirely over a weekend so Monday work continues without disruption. NDA-protected client data involved.

Customer Profile

Family/Business: Consulting firm (180 employees, management consulting)

From: Heritage office building, Park Street

To: Modern IT park floor, Sector V

Move size: 180 workstations, server room, 6 meeting rooms, pantry, reception

Completed: May 2024 (Friday evening โ†’ Monday morning)

The Challenge

Zero business downtime target. 180 workstations + desktops + dual monitors + personal effects all need to be moved and functional by Monday 9 AM. Server room with confidential client data requires NDA-signed specialist crew. Park Street heritage building has narrow access; Sector V has strict IT park building management rules.

How We Executed

Pre-Move (2 weeks): Detailed site survey at both ends. Each workstation barcoded + mapped to new seat layout. Floor plan from client used for delivery-side direct-placement. NDA signed between DSR and client. 22-member crew (including 4 IT-specialist members) assigned.

Friday 6 PM โ€” Packing begins: After office close. Workstations boxed per barcode system (workstation number on both box and destination seat). Personal items of each employee in labeled crate with their name. IT equipment anti-static wrapped.

Friday 10 PM โ€” Server room move: 4-member IT-specialist crew with NDA handles server room under client IT manager's supervision. Servers boxed, loaded last.

Saturday โ€” Transit & Delivery: 4 trucks, direct route. Sector V building booking for freight lift from 6 AM. All physical items delivered and placed at assigned positions by Saturday 8 PM.

Sunday โ€” IT Setup: DSR IT crew + client IT team reconnect servers, workstations, monitors. Network testing. 12-hour session. By Sunday night, 160 workstations tested and online.

Monday 7 AM: Final 20 stations tested. 9 AM arrival โ€” every employee walks to their already-set-up desk. Operations resumed.

The Outcome

Zero-downtime achieved. 180 employees productive Monday 9 AM. Client reported one day of minor email sync issues for 3 employees (resolved by Monday afternoon). No data loss, no equipment damage.

"We had evaluated 3 movers. DSR was the only one who proposed a detailed weekend execution plan with barcoded workstation mapping. Their NDA-signed server team was the deciding factor. On Monday morning our CEO walked in at 9 AM and said "Did we really move?" That's the benchmark."
โ€” Sr. HR + Admin Director (NDA โ€” name withheld)

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